My name is Dinko Prisadashki and I am the founder and
owner of Alfa Appliances. My journey in the appliance industry started in 2015 when I
applied for an appliance technician job at local company here in Las Vegas. I was new to the appliance
repair work but fast learner. I enjoyed “fixing stuff” and making customers satisfied. But getting more
into the job nature and procedures I started to notice some “gaps” – poor customers’ service,
miscommunications, absence of team work, negligence, lack of knowledge, long hours working, none-taken
responsibilities, lots of unhappy customers and recalls and those are just a few to name! After a year
or so of experience in the appliance repair field I decided to change all these “gaps” by opening my own
appliance company to fulfill all customers’ needs in Las Vegas area.
Alfa Appliances repair services was established with one owner, one technician, one dispatch, accounting
and office worker and that was me, myself and I! My love and passion of “fixing stuff” gave me the
opportunity to gain more and more experience of not only how to repair appliances, but the most
important how to manage the business, take care of customers’ and partners’ needs and understand how to
“get things done”.
A year later in 2017, a good friend of mine decided to
join Alfa Appliances team, there were two of us. Things started getting more serious and challenging
for me, trying to multitasking by servicing appliances, dispatching new work orders for me and my
co-worker, teaching my friend how to repair appliances and of course organizing office work and taking
customer support calls. Very soon I realized that things will go out of control!!!
the beginning of 2018 my wife quit her steady job to join the team as an office worker:
dispatch, accounting, customer service and inventory personnel. Her help was so much needed! I am so
thankful that she risks her secured income and come to help the company. Of course, salaries were always
under question like every new business.
Believing in ourselves and applying extra effort
without return, my friend, my wife and I manage to build a solid, reliable appliance repair company in
Las Vegas area and Alfa Appliances received 2018 National Quality Award in
Recognition of Outstanding Commitment to Quality from one of the biggest warranty company
in United Stated – AMERICAN HOME SHIELD.
In 2019 Alfa
Appliances expanded by hiring three more technicians and another dispatcher. Now our team
can cover the entire Las Vegas area and reach out customer needs in reasonable amount of
My name is Dinko Prisadashki and I am the founder and owner of Alfa
Appliances. Me and my team want to assure you that we will try to do everything within our power to
fulfill your appliance repair needs with compatible prices, solid, uncompromising electromechanical
knowledge, reasonable due dates and satisfied repairs.